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Hope this is the right part of the forum. It's always something. We had company this past week - friend/family company, not paying guests. I get up this morning to see my dear friend has "become" a fan of our place on FB, which I think is weird since she was one of the first to join/like our...

This weekend we had what seemed to be the guests guests ever. At the last minute they requrested an extra day, which is against our policies, but we made an exception and were glad we did. So sweet, so appreciative, ***very*** quiet - we had to look in the parking lot to see if they were here...

How do you handle this? Some one books online who happens to be on your DNBA list. Do you email/call and cancel? What do you say? The online calendar was out of date? Sorry, we can't face having you stay here again? Obviously, this isn't about the folks who WON'T come back - it's the ones who...

Here I am asking for help again. Only because everyone here seems to have a really big clue. Oh, and is also gracious, generous and helpful (). Innspiring is where I came across the title Don't Make Me Think, which was IMMENSELY helpful. Now, since I was so resourceful in coming up with that...

We are currently installing locks to our private space (locks we can secure from the outside of the space - the previous locks were just privacy locks). One of our indoor entrances will use a programmable lock. We had planned to put these locks on the guest rooms also. Currently the guest rooms...

The GMA post made me wonder this. I do not watch TV first thing in the morning. I just can't process all that stimulation - barking noise, commercials, changing images....I know it's bizarre, it's just way more than I want to process at that hour. I want to check the weather & maybe the news...

... is what we're having, and turning out to be quite good. DH & I have "officially" been innkeepers for almost a month. By official, what I mean is we are accepting reservations, and actually had guests last weekend. Not everything is in place as we would like, but we'll get there. The guests...

Not sure if this is the best sub forum for this. Had an interesting conversation with a lady at church yesterday. She & her DH stay "often" (her words, I don't know them well) at BnBs. She said at the last one they visited (she didn't say the name, I didn't ask), breakfast was served promptly at...

Question: How many of you have a deep freeze? A unit separate from the refrigerator? If you have one, do you mind if I ask if it's upright or chest, and how many cubic feet? Oh - and if you dn't mind, how many rooms in your inn? (Just trying to compare apples to apples. We were thinking we'd...

Do you have one, or a collection of media items you allow guests to borrow? We visited a BnB that had one, they allowed guests to borrow books to read while visitng and DVDs to play on in room players. They also had board games in there, if I remember correctly. At first I thought this was a...

As DH & I have shared our plans with friends and family to own/operate a BnB, of course, everyone says they're going to come. Well, I hope they do, but I don't have high expectations. From reading here, I understand that many folks say this, sincerely, but it's more a statement of support and...

Reading everyone's posts here have raised a question in my mind. (Well, yes, more than one, but this is the one I want to ask now.) All those "so you want to be an innkeeper" books discuss several ways of presenting breakfast, mainly plated buffet family style Now, from reading various posts, I...

The discussions about child & pet policies (and guests trying to circumvent them) got me thinking. How many of you who are innkeepers have pets of your own? How does that work out? I am guessing that if you have pet/s of your own, that automatically mans a no-guest-pet policy. Am I incorrect...

My husband and I were talking with owner.operators of a BnB we're considering (to purchase). When first opened, the inn did not allow children as guests. However, several years later, they changed policy to allow children. At that point, they said the number of bookings they got went up hugely...

Hello - I'm new here, one half of a husband/wife set of aspiring innkeepers. Our intent is to be owner/operators of our own small (5 or fewer guest rooms) inn. We developed a goal to own and run our own business, and when the idea of a Bed & Breakfast came up, it stuck a bit, and after a few...