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Happy retirement

I lived there for 4 years and loved it. Beautiful state.

We've been using these for nearly 20 years now and they are affordable and work very well. We use the glass lined carafe, but they have a stainless version. https://www.serviceideas.com/products/servers/classic-carafe/glass-lined-classic-carafe.html

Thanks for the suggestion

I agree. It seems ridiculous and adding risk, not removing it.

I received a copy of new sanitization protocols from the state of NJ for hotels. I am wondering if any other NJ inns received this and if so, does this apply to inns? In particular there is one section which stipulates any occupied guest room must be cleaned, sanitized, and have towels and...

I'll jump in as someone who has been using hotel tonight from it's earliest days. I'm located next to a larger casino resort town and whether I like it or not there are lots of hotels around and a lot of competition. If you want to fill last minute rooms we have found HT to do the best job...

I looked at the numbers a different way. If this is as easily spread as they indicated (one person would give it to two) It would take about 28 days to spread to everyone. Even if it took 2 days to transmit, still if the virus was showing up early January, by the time all the social...

We changed our menu several years ago to change with the times. We noticed more and more people who had "food allergies" or this condition or that condition or didn't like some ingredient in our breakfast dish. We have 18 rooms and would constantly be getting requests for something special or...

Thanks for the information.

Are you sending the invoice from Square or from ResKey (using the payment due link).

Thanks. I will do that.

Thanks. I guess what I am wondering about Square is what is the rate when a charge is made directly through RK? This would not be a tap, dip, or swipe through one of their readers but something keyed into the RK software. As another data point for folks, I am currently using InnPayments...

Can you let me know what rate Square charges when using RK?

We have tried a few processors over the years and haven't been able to get below about 3.2%. We've generally been using the cost plus method and the expensive rewards cards have been killing us. I'm in the process now of switching over to InnPayments to give it a try. Its similar to square...

We have 18 rooms and use regular keys. We used to make a big deal about not losing the keys, have guests initial they will be charged for a replacement, etc. etc. We lose about 20 or 30 keys every year. After a while I realized it was costing me about $50 a year in key replacement, but I...

Thanks for the information, everyone. I think the best thing for me to do is try it and see what happens. I can't really de-list from the OTA's (I mean I could but they do drive a noticeable amount of traffic) and I'm not quite seeing how TC will necessarily take all of that traffic but it...

I agree it's nuts if the traffic I am getting from the OTA's would come directly if I did not have the OTA's. We have done paid listings with TA in the past but never had seen any traffic. Can someone explain how TripConnect works? How is Expedia or Booking or any other OTA usurping the...

Are you listed with any OTA's? If you are, how does the TripConnect sales compare to those other OTA's. I'm trying to figure out if my lack of performance on TripAdvisor is due to the model I am using or if for my market it is not the right channel. We do about 30K or more with Expedia and...

I have a general question. We have been using TripAdvisor Instant Booking for a couple of years. We hardly get any bookings from Tripadvisor using this model. Does anyone have any thoughts on the value of Tripadvisor for booking rooms? Is Tripconnect better?