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So sorry to hear this. I do believe she was one of the original gang.

Insurance has many components to it. You can not expect to compare apples to apples with other places around as factors of location, size, type of services provided, age of the building among other factors. INSURANCE is NOT CHEAP!!! Have you asked the current owner / realtor what they...

So very sorry to hear this news. His memory will carry on with you and in those walls he worked so hard to create. Thoughts and prayers for you.

I agree with Tom. Go in the room every day. This is YOUR property, YOUR investment! The other option is to make them turn in the heater every day and 'check it out' when they come in at night. Of course then you can check the front door to make sure it is closed. Both of these...

That was my first thought as well Arks! Tom, are the fees also applied to the hotels? If so, you may want to lobby with them. And if not, why not? Beachie, glad they are having some progress but there still is a lot of work to be done since almost all OTA's are also promoting vacation...

Then that is your answer! But since you asked: We get a good share of gov. travel here, and some reg. bus guest. We set our business travel rate the same as the per diem rate... we do room + breakfast, only a few are tax exempt and must provide paperwork for me to honor that. To qualify...

Do you have a sign outside where they can smoke? If not, I would put up a smoking post with a bucket (or such) to place their butts in. Maybe a sign stating no smoking except where indicated.

Looked at a forum today that has a large variety of VR, B&B, Gurts etc on it. Said they happened to look in the kitchen drawer to see dirty food marks on the silverware. Linens were left on beds etc. The way it read it sounded like the guest was to totally clean before departure. We...

Some must have paper but thankfully only a few.

Had people arrive as I was serving breakfast to those currently occupying their room. Me: Sorry, as your confirmation states check in starts at 3. Guest: Oh, we have been traveling all night so excited to be here, we just want to take a nap before heading down to [big city] for the day...

Interesting... did not know this. Another reason to take payment at check in. BUT I don't think they are speaking about charges for services rendered on a reservation which was made, and agreed.

Welcome Momdog. As of July 2 we started year #21. I can't believe it...some days it feels like yesterday and some days I feel like it has been my whole life! The great times and the hard times make innkeeping an interesting life. Enjoy the group, and chime in as often as you wish!

I hope this is just step one and the state/city/county continues to push for equality to those who have been 'paying the price' in every aspect from day one. They keep talking the talk here in my area, while in the big city near me they have tried a couple of different strategies which has...

It is a different world now with the Air mindset. And with no one reading, it is worse! I agree that is would be best to explain as you are passing the kitchen to show the patio. BTW.... A reminder on the kitchen fridge may help, though Mort didn't have much luck with that when she had one up.

Very hard to get compensated when the card you have has been canceled. The OTA is only liable if they are holding the payment and not presenting it to you. As others have said the best way to avoid this from happening again is to change your policies and take a deposit OR make the...

LOL - Grrr Was in a restaurant the other day and overheard the server ask a guy at the next table how his short term rental was doing. The guy rattled on about just finishing the clean up for new guests coming in. She said 'oh, thought you had a service doing that for you?' To which he said...

What nerve of both the nightly guest AND those that you rent from. They should have told you, warned you so you could have secured your belongings. It is time you looked for other accommodations until you can move into your condo. Hope you find some place very soon.

So what do you know about the B&B industry that you feel you are an expert?

Background (as far as my crappy memory goes) Homeaway and BnB .con were purchased by Exp edia back in 2017 Last year Exp pushed for all B&Bs to get listed with Exp in order to keep their listing on the directory site, but also stated the site would change and would no longer have direct...