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That was so kind of you; a lot of military are also up-and-at-em very early.

Sprinklers can save lives. We have sprinklers, and we used to have to allow smoking in our houses (veterans' homes). On at least two occasions, the sprinklers went off, as did the alarms. Both times, smokers had left cigs burning, one in a chair, one on the back of a comode (caught a towel on...

Beautiful! What a lovely area!

Thank you for saying this. As a BandB guest, I love having fresh, clean towels every day! At home, I do reuse my towels (just for me, such a luxury to have my own towels; I too grew up "sharing"). When I am away from home, I miss some things, like my own bed, but I like some things, like fresh...

How wonderful! Great job!

"No one notices what I do until I don't do it!" One of my favorite quotes, along with: "I'm the responsible one........whenever anything happens, I'm responsible!" Hope you have a better day today!

Doing a super job "at work" does not subtract from your family, it adds to their security. You prove that you are a loving mom every day when you get out of bed and keep going!

That is so kind of you! I am from a military town, and many people just don't understand how early things get going here, I'm sure that your early breakfasts are appreciated!

Camberly, I think that is very wise and considerate to both you and your guests! And I liked Tom's thoughts on adding to the experience while not subtracting from the convenience!

But sometime it is the innkeeper who has to contact the guest. I wouldn't mind a text and further instructions, if the innkeeper knew that that was a preferred method.

True, but my optician's office asked if they could text when my glasses were ready, and I loved it. Maybe just an option for some guests; to me it would feel like less pressure. Personally I would not mind a text asking about arrival times (which can change according to road conditions, etc.)...

What a great idea! As an inngoer, I would much prefer a text to a call, if possible, somehow seems more casual!

HaHa! Would if I could, believe me, some of the posters on here are often in my prayers, doing my part by "staying BandB" whenever possible!!!

You are in our thoughts and prayers!

Hear-hear! So often in business, as in all of life, a small percent of people can soak up a large percent of the resources (time, energy, attention, etc.); guest so loutish probably won't be missed by their fellow guests. Find your happy medium, make money but don't kill yourself doing it!

As a fan of BandBs, not an owner, one not-so-great review among many good ones would not stop me from booking........especially if the 'manager's response' was handled with respect, logic, and good humor. Many inn-goers are small business people also, and deal with 'pitas' too!

As an inn GOER (not owner), one not-so-hot review out of many great ones would not stop me from visiting an inn. Some people just prefer to be upset......

Please don't! As guests, we are so excited to "find" a great B and B; she picked you, be proud! Besides, it might give a weird vibe to be given an unrelated option: like walking into a great diner, and the first thing they say is that you might like to eat somewhere else!

Lovely.....

I do indeed find it interesting! Things like cleaning messes without making people feel bad, not getting too attached to decorative objects, and just general feelings on dealing with 'the powers that be' when it comes to rules and regs, etc. It is uplifting to find such a good group of people!