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  1. Pollyanna

    Review That Bugs My .....

    We just had a review published revealing that our place is for sale and that we are opening a new business, two rather personal pieces of information we don't generally let our guests know. It's a nasty review, as well, and they are saying that we're not "on it" as innkeepers anymore. Lots of...
  2. Pollyanna

    PITA or Rip-Off?

    Joey, love the "we're here for you" reminder. I love it that after plating everything and checking around the table for special requests, I could go straight into my office, sign on, and unload! Former and current B & B owners are truly the only ones who understand these things. It's all the...
  3. Pollyanna

    PITA or Rip-Off?

    There's an awful lot of living and learning going on in this business! Well, I'm working with my cleaning gal right now and I'm feeling much better. Thinking of going off-diet for a chocolate emergency today. Chocolate generally helps the learning go down easier.
  4. Pollyanna

    PITA or Rip-Off?

    No, she seemed truly quite pregnant. The room next to her said that they are light sleepers and did not hear anything all night except for his constant snoring so I guess her husband slept all night. I'm beginning to think she may be experiencing tinnitus. The guests next door went to the same...
  5. Pollyanna

    PITA or Rip-Off?

    A have a very pregnant young lady who had booked for only one night for a wedding and I gave them a free early check-in to get ready for the wedding. This AM JUST before breakfast, she takes me aside and describes a night in hell in one of our nicest rooms and says they are leaving without...
  6. Pollyanna

    What is the one thing you changed due to this forum?

    Sorry, could not reply to original post so tried this one. One thing I changed was I read a thread about bed-wetters. Having just spent several thousand on new pillow top mattresses, I followed the forums advice and immediately ran out to get water-resistant mattress covers. Then I cover that up...
  7. Pollyanna

    Possible new Inn owner

    I would be worried about the pool and small children. And as far as getting all the info you need, the best way is to just keep combing through the old posts. You'll find many items of interest that you never thought to ask about. With your youthful energy, you should do well. Just take time to...
  8. Pollyanna

    Exercise Equipment

    We have an exercise room with a weight machine, elliptical machine and recumbent bike in our very large B & B but its for our use only due to liability issues. Visitors like our friends and grown kids use it as well. Since we have a lot of folks stay for week long personal retreats, we worked...
  9. Pollyanna

    Tipping extra?

    The kinds of people who place all their used towels neatly in the closet laundry basket, all their trash in the trash baskets and then strip the beds and leave it all in a tidy pile on the bed are the ones who leave tips. Just had a bride and groom who had their wedding here for a very low...
  10. Pollyanna

    Boor at the table

    Now now, boors and narcissists exist in every profession and religion. My husband is a retired pastor and half our guests are retired or active pastors or missionaries and they are, for the most part, the most delightful, interesting and interested, guests. There is lively conversation at the...
  11. Pollyanna

    charge back on credit card

    I sent tons of documentation including texts the guest sent dragging on and on about when she would arrive, which she did for two days into her 4 day reservation and then never showed. She was some head honcho at a big Buddhist retreat but had no qualms about paying nothing for making me hold...
  12. Pollyanna

    Do You Have a Vegetable Garden?

    Javelinas are common here in the southwest. Never heard of them till we moved here. They look like wild boar. The herds with their babies are kind of cute. But you have to steer clear. They can shred dogs and will attack if provoked. They are actually related to rats and mice more than pigs. But...
  13. Pollyanna

    Do You Have a Vegetable Garden?

    We have tomotoes, green peppers, green onions, basil, cilantro and a dwarf peach tree. The peaches are divine, better than candy. But not many of them. We use cilantro rather than parsley for granish and use the grape tomatoes for that as well. It's fun to just go out to the courtyard and get...
  14. Pollyanna

    Putting up signs.

    Flossy, we have 3.3 acres and our website states that smoking is not allowed anywhere on our property. The policies which guests must initial before making a reservation states that a violation of our smoking policy is cause for immediate expulsion without refund. This keeps smokers from coming...
  15. Pollyanna

    I could just cry.....

    We had two nights of free stays, the 10th & the 11th, all 4 rooms each time. Lovely people and very thankful. I dealt with two cancellations but they both phoned ahead and I was able to fill their spots. We use we bervations so we had their credit cards #s and they signed off on our policies. I...
  16. Pollyanna

    Shark steam mop

    I've tried the Shark but read reviews and went with Bissell. I love it and my three cleaning gals each love it! SO much easier than the old heave ho with a regular mop. We use 4 pads tho for a main hallway and our kitchen. The rest is wood and carpet. I do the wood with it too about once a...
  17. Pollyanna

    You're the boss. So what?

    Please do! It's much more informative than having us imagine what you might say.
  18. Pollyanna

    Shortbread Candy Corn Kissed Brownies

    Mmmmm....I'll pass. I don't recall being the kind of child that could not allow the peas to touch the potatoes, but I am the kind of adult who likes my candy corn in a bowl, my brownies on a platter, and my shortbread in a tin, all eaten separately, as civilized folk do. Not that I'm eating any...
  19. Pollyanna

    fake TA reviews

    I wondered where she went......
  20. Pollyanna

    Is it a cake or a pie? It’s both, and it’s 1,800 calories a slice !!

    Okay now, Jill, hooking us up with that recipe is the best thing about this thread! I am saving that to make for my Christmas Open House! That looks ultra fabulous!
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