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I occasionally peruse different OTA sites to see how our inn is being listed (most owned by Expedia, of course) and noticed on Trivago a rating the didn't correspond to ratings or reviews I have seen on many sites. They provided scores on some things that guests never mentioned in a review or...

I received a recorded call from "Google" notifying us that our Google Business account needed to be verified. The recording directed me to press 1 to verify or 2 to close the business account/ listing. I did neither and hung up, knowing the listing was fine. It did make me do a check on it...