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    Refrigerator Wars

    Thanks, I‘m going to try removing the dial! We try to avoid a lot of “signs, signs everywhere signs” and I hate to preach to people or parent (even if they need it!), but a note inside the fridge that says something like “don’t touch, risk of electrical shock” Ha ha!
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    Refrigerator Wars

    I seem to have this battle with guests all the time. They think the little dorm sized fridge in their room is supposed to be a frozen little ice box. They go in the room, load it up with hot stuff, turn it up all the way, or they come in the office complaining it’s not working right because they...
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    Who opened the flood gates??

    We are having a banner year! it’s exhausting and this crowd of guests have done more damage to rooms, linens and grounds than any that have stayed in the past two years!! It’s a weird blend of people that are good easy going guests (70%) and awful demanding people that break stuff (30%)… what’s...
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    Bachelorette "Ceremony"

    I agree, say no. I have learned my lessons in the past 2 years about big events on our property and they are just not worth it! We have more damage from weddings and god forbid a bachelorette or bachelor party. We had a guy call up last month wanting to rent the entire place for his “bros” from...
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    Website Revamp - Idea Exchange

    I'm not a fan of Wordpress sites, too many updates, hacks and problems for my taste. I ran a design company before becoming an innkeeper and used another "construct" for my clients that I continue to use for our property now. Get a membership to Without Code, build your site, host it and your...
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    I don't allow pets, but...

    We have come back off our $250 deposit now after many of our regular guests balked at it. So I have made it clear that WE WILL charge you for damages to the card on file at our discretion. And we're charging $25 per stay (for up to two dogs) and NO unattended pets in rooms unless crated. We hope...
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    I don't allow pets, but...

    We struggle with "Service Pets" only due to the 50% of people that use that as an excuse to get their dog to stay for free. We had a woman that wanted to stay in one of our cottages that is NOT pet friendly (regardless of service or not, we have to have some rooms that no pets are allowed for...
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    How do you respond to hagglers?

    My wife always delights in answering the "what kind of special can you offer me?" with "I'll tell you what, I'll give you a deal... if you book your cottage with us RIGHT NOW, you GET to stay here!" ha ha We too have found that people that haggle tend to be the most difficult guests.
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    I don't allow pets, but...

    We are pet friendly and adamantly so, it has brought us A LOT of bookings since so many in town have very stringent policies (size, weight, breed, deposits, costs, etc.) and we have only charged $10/per night/per dog up til now... this year, with the COVID crowd, we have had more issues with bad...
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    #1 most important thing to do first after buying an inn?

    Hello all! So sorry that I have not been logging in or updating. We got busy!! Between renovations, mostly done by my wife and I, and the, thankfully, full bookings for months on end, we were very busy! Our little inn is getting better all the time and we can definitely say we love it. It's...
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    Latest Video -- Ukulele Workshop Weekend

    Hey guys, great videos! We met you guys (again) a few years back during a visit to Mt. View. Me, Patrick, and my wife Stacey (jones) Burnett went to Bryant High School with you and you were so kind to tell us all about your B&B experience and I even played Ukulele on the porch with your...
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    TV use

    Thanks Arks!
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    TV use

    where do I find messages here?
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    TV use

    We tried calling around all over and couldn't find someone that 1. didn't want to charge us a fortune and 2. knew what they were talking about! So I decided on a mesh wifi network system. We have 7 (concrete block and stucco construction) cottages and 4 motel rooms in a separate building spread...
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    More outlets and a shelf

    We have been installing iHome Power Reach outlets with USB chargers in rooms on each side of the bed. Those with CPAP machines and all the devices have told us how much they appreciate it!
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    TV use

    We have just opened up all of our rooms/cottages (11) and I installed some 49" smart TVs in the larger ones that can accommodate families and they have told me they LOVE IT! They spend all day out adventuring and come home to watch their netflix or hulu. We also offer 200+ channels of digital...
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    #1 most important thing to do first after buying an inn?

    No, the system resides on Checkfront's servers, it appears on my site in an iFrame using HTML5 script. It's a fully secure system, but my website is also SSL certified.
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    #1 most important thing to do first after buying an inn?

    Thanks, we did all that. The previous owners were admitted technophobes and it was a struggle getting all our intellectual property under control but it now is. I redrew the logo myself since all they had was terrible jpg copies of copies of a crappy logo. I photographed the sign on the road...
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    #1 most important thing to do first after buying an inn?

    The two previous owners, each couples, were doing it before us with no problems and they were doing it the hardest ways possible. We have implemented so many time saving ways of doing things, more practical and cost effective things in just the month we’ve owned it, I believe we will manage all...
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    We are now innkeepers!!

    Thanks for the feedback everyone! Our pet friendly status has already gotten us so many bookings due to the lack of pet friendly inns all over. People are very excited and if we lose some bookings from it, so be it. The area pet advocacy groups have been very pleased that we are allowing pets in...
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