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  1. M

    This is what $3,000 buys...

    While the site is simple and eye pleasing, I agree with another poster about your bedding. Not the bedding itself, but the lack of bedskirts. I immediately noticed that in every room shot except for the one where there is a wooden runner that covers the box spring. Bedskirts will immediately...
  2. M

    When you take a deposit to equal one night stay

    In this case, we take the full cost of the room, and the package plus tax, but we make it clear that if they cancel within our cxl policy period (7 days prior), they lose the room portion of the deposit +tax, but we will refund the unused items from the package (I never order the flowers in our...
  3. M

    Room Photos for your website

    This photog has a 'different' eye. I don't know if I like his style or not. Some of the POVs are a little bit silly, but a fair amount of these pics are very nice. The inn itself is gorgeous. I don't know if I'd have put in the picture of the outdoor light with the ugly yellow bulb...
  4. M

    First Confused Guest

    I totally agree - in fact the entire first sentence really doesn't make total sense to me. But, the fact that it says "A room has been reserved" is all anyone would need to read to think they were done. Yes, it is stupid that someone would think a room would be secured without a credit card...
  5. M

    exchange professional photos for...

    This is true, BUT I think it is important that everyone understands that the text is not necessarily for the potential guest. It is VERY important for the search engines that scan your text for keywords. That is why repetition (sometimes annoying repetition) can be important in what you write...
  6. M

    Something has come up - we have to leave a day early

    I think this scenario depends on the situation. If you can read people well, you can usually determine if they are being sincere about the reasons for why they are leaving. I have expereinced this situation in both instances - those who truly have a family emergency or sickness and those who...
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