When I am looking at review sites I do not want to see the innkeeper's glowing, 'Thank you so much for your lovely review, we really enjoyed having you stay with us.' I want to read reviews and the innkeeper comments clutter up the page. If there is a bad review (poor or terrible) then I want to read what the innkeeper has to say about that. If there are no innkeeper comments on a bad review and the review is more than a month old, I take into consideration the innkeeper may not give a care what I have to say about anything. The innkeeper reply is insight into the innkeeper rather than the situation.
So, take it off your list, it isn't really going to impact what the guest is looking at. At least this guest. And it may make some guests leery of booking.