You know sometimes a room can be "spotless" one week and "dirty" the next, so seeing these conflicting reviews does not always mean it's not true. I don't doubt there are fake reviews out there but most people are inherently honest about what their perceptions are and few will take the time to write a blatant out and out lie. Some Inns or hotels may have "enemies" or "bad competition" but I think most "know" where those bad or negative reviews come from.
The reviews mentioned on here were wildly swinging between 'filthy dump' and 'pristine'.
Dump in a manner that doesn't become that way because someone forgot to dust for a few days. Dump as in a lifelong way of living.
Some people just shouldn't be allowing the public into their homes. The way they live is probably ok for them, but not for paying customers.
I know you never allowed a guest to stay in a room that wasn't up to your standards. Why cut some slack for others who are not doing their jobs properly? We're all tarred with the same brush when things are bad at one B&B.
We've all had guests tell us, 'We decided to try one more B&B to see if they're all like the awful place we stayed 5 years ago.' You KNOW those people went to crummy hotels in those 5 years but they were adamant they wouldn't go to a B&B because of one bad experience.
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