Madeleine
Well-known member
- Joined
- Sep 29, 2011
- Messages
- 7,990
- Reaction score
- 1
We were on vacation last week so I did not take any deposits for reservations that came in while we were away. Yes, because there was no deposit I got both a phone call and an email telling me to cancel a rez for this weekend. The insouciant attitude was that I should 'release the room for another guest' and no mention at all of knowing the deposit was forfeited as I stupidly hadn't taken it when I got home.
Next time I pack the cc machine!
Next time I pack the cc machine!