I booked 2 rooms at a B&B just this morning, and it was interesting to follow the same steps the general public takes. Some of you might like to hear my thoughts as I went through the process.
We're headed to a small town a couple of hours from here where I've never spent the night before. I first Googled for a bed and breakfast in the town, and bed_&_breakfast dot_com came up first, listing 3 inns there.
A little more searching at the town's website confirmed that those are the only 3 B&B's there.
Then I went to each place's website and studied their layout and whether they have a ground floor room for easy access (my 89-y-o mother will be going with us).
Then I checked them all on TA.
Then I picked my inn based on all above and studied their rooms, made my room picks. They are powered by web-er-vations and I didn't like it much. It pulled up the list of rooms available on my dates (2-night stay) but it just lists the names of the rooms available, with no photos or descriptions, and I couldn't remember the names of the two rooms I wanted, so had to go back (it didn't open reservation page in a new window) and take better note of the room names, then had to start over entering my dates and other info to check availability.
I had to reserve one room at a time. Couldn't reserve multiple rooms and only enter contact info and CC number once the way I can on resKey.
Finally, after entering CC info I didn't like that I still don't have a reservation. Just a note that they will review my request and get back to me. When I go back now and check availability, the rooms I picked are still listed as available those nights. They aren't taken out of inventory until I am reviewed and confirmed by the owners. So I still don't know if I have reservations or not.
I realize this is just how many of you do things, and of course it's no big deal. Just not how I, as the one booking the rooms, like to do it..
I just went and checked my rez system against your list. No can do on the making multiple room reservations in one click. Hope that's something they're working on.
Also can't book a package deal.
But, you do get a real reservation, rooms are out of inventory, and the photos are there that show the rooms available for the nights you picked. (And, by golly, was I given heck when a guest said the photo on the booking system was not the exact same photo as on the website. Different quilt on the bed made the whole room wrong. Some people are just pick-y.)
The places I looked at didn't even have photos of the rooms on the website, much less on the non-existent online booking! But I'm sure they're as busy as they want to be. And, no, I still haven't heard from them.
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