Not a horror story but guests won't use air again - he had booked a week in the czez republic (sure you don't spell it like that) for football tournament, host got better offer ie for the whole month of the event and cancelled his booking and kept his £200 deposit. - but at least it was before they set off and could make alternative arrangements which were more expensive but at least they had somewhere..
Wait! So the host canceled the booking and kept the deposit? I would demand Air refunded me or I would file a charge back.
A guest was staying with us for a wedding and told us what happened to the bride & MOB who had booked an Air property for the week prior to the wedding. They arrived to find someone else 'living' in the house and had appeared to have been there for quite some time.
MOB presented the confirmation to the occupant but nothing happened. The MOB attempted to call the owner, nothing. So she had to make other arrangements at a hotel which played havoc on all the activities she planed to do at the Air property.
Our guest said the MOB was an attorney and had plans to fight it all once she got back after the wedding. Wish I knew what took place. I am sure the $*!# hit the fan.
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