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Like many of you, we have a problem with guest arrivals. We have never really been strict about it, instead we mold our day around the guest arrivals.
Well, yesterday's 2PM didn't arrive and at 5PM we calls only to be pushed back to 8PM and well it was enough. So last night we redid the reminder letter for the guests. We are moving our business phone to our cell phone. And we have decided that after 6PM it's going to be self check-in. Maybe it will take us a while to get it right, get the paperwork done and streamline it, but it has to be done. Regular check-in will be 3PM to 6PM.
So, here is my question. What have you done already that you can suggest that we do to streamline the process of self check-in. We have a door with a keycode, so we can give them the code ahead of time. We can program that garage door as well. But we still have to do some learning to get this right.
We would appreciate all suggestion. As always, we won't impliment them all, but we do appreciate the feedback that will help us get to where we want to be and get back some of our lives.
Well, yesterday's 2PM didn't arrive and at 5PM we calls only to be pushed back to 8PM and well it was enough. So last night we redid the reminder letter for the guests. We are moving our business phone to our cell phone. And we have decided that after 6PM it's going to be self check-in. Maybe it will take us a while to get it right, get the paperwork done and streamline it, but it has to be done. Regular check-in will be 3PM to 6PM.
So, here is my question. What have you done already that you can suggest that we do to streamline the process of self check-in. We have a door with a keycode, so we can give them the code ahead of time. We can program that garage door as well. But we still have to do some learning to get this right.
We would appreciate all suggestion. As always, we won't impliment them all, but we do appreciate the feedback that will help us get to where we want to be and get back some of our lives.