birdwatcher
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- Feb 22, 2009
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I am about to go balistic. So im coming here to go balistic instead.
Here it goes. OK-as you all know we got this job early May-been ok so far except for today. I did not do the reservations for this wedding that the house next door (Solomon House) is having today. So it was already done before we took the job.
Here is the problem: Apparently the Director told the mob (mother of bride) that the bride and maid of honor can get ready at the Inn so they reserved 4 rooms. Now we have 8 rooms all together. There are three rooms of guests that checked in last night for a class reunion and one more room checked in today. Now they have warned them that we do have other guests here at the Inn and that they really have to watch the noise level ect...now they also have kids running around, in and out the door, also setting up outside for the wedding. Have wedding flowers in the dinning room. Now I have to deal with all these people for this wedding and have to fiercly appologize to the other guests either in the morning or tonight, if they decide to stay.
It is my job, but I did not take this reservation for the Inn and the wedding fiasco. If it where me I would insist that any wedding party has to rent the WHOLE INN for no less than two days. Now I have to play police to this party that I had nothing to do with. I brought this up to the director and she said (now this person has no hospitality experience) that she has had another wedding here before and that problem never arose...but it has arisen now! She said she will talk to them, but she is not at the INN hearing the noise and the running of the kids up and down the stairs....I will be uterly embarrassed when I see my guests that have been here since last night.
How do you think I should handle this after the nightmare is over? I think I would insist that if there is another wedding event next door that if they want the Inn THEY GET THE WHOLE INN not just some rooms, they either get the whole Inn or no Inn...don't like this one bit!
Thanks for letting me vent. And its really hard when its not your Inn and you did not make the decision prior to this and really don't have much say so at this very moment, but let me tell you something...I WILL HAVE A SAY SO AFTER THIS!
I am praying that the guests that are here don't put a bad review in TA...cause that is not going to make the owner happy. But it was done before I got the job. It still does not make it any easier on me...
ARRGHHHHH!!!!
Here it goes. OK-as you all know we got this job early May-been ok so far except for today. I did not do the reservations for this wedding that the house next door (Solomon House) is having today. So it was already done before we took the job.
Here is the problem: Apparently the Director told the mob (mother of bride) that the bride and maid of honor can get ready at the Inn so they reserved 4 rooms. Now we have 8 rooms all together. There are three rooms of guests that checked in last night for a class reunion and one more room checked in today. Now they have warned them that we do have other guests here at the Inn and that they really have to watch the noise level ect...now they also have kids running around, in and out the door, also setting up outside for the wedding. Have wedding flowers in the dinning room. Now I have to deal with all these people for this wedding and have to fiercly appologize to the other guests either in the morning or tonight, if they decide to stay.
It is my job, but I did not take this reservation for the Inn and the wedding fiasco. If it where me I would insist that any wedding party has to rent the WHOLE INN for no less than two days. Now I have to play police to this party that I had nothing to do with. I brought this up to the director and she said (now this person has no hospitality experience) that she has had another wedding here before and that problem never arose...but it has arisen now! She said she will talk to them, but she is not at the INN hearing the noise and the running of the kids up and down the stairs....I will be uterly embarrassed when I see my guests that have been here since last night.
How do you think I should handle this after the nightmare is over? I think I would insist that if there is another wedding event next door that if they want the Inn THEY GET THE WHOLE INN not just some rooms, they either get the whole Inn or no Inn...don't like this one bit!
Thanks for letting me vent. And its really hard when its not your Inn and you did not make the decision prior to this and really don't have much say so at this very moment, but let me tell you something...I WILL HAVE A SAY SO AFTER THIS!
I am praying that the guests that are here don't put a bad review in TA...cause that is not going to make the owner happy. But it was done before I got the job. It still does not make it any easier on me...
ARRGHHHHH!!!!