mooseberry
Well-known member
- Joined
- Jun 9, 2008
- Messages
- 505
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I am a fairly new member with B&B.com and jsut got my first reservation trough them.
I know a few of you here are members now or have been, so maybe you can answer my questions;
1. is it worth the $$$$ spend on a. membership and b. online reservation services
2. I git the reservation but absolutely no info on the guest, besides name and phone number. I would like to know more about the guests coming, how can I get their info ?
3. I keep CC's on file in case for damages, etc....if B&B got all that info, how can I post charge for damages ? Should I ask the guest for their CC again when checking in ?
4. Any do's and don'ts you would recommend?
Thanks
I know a few of you here are members now or have been, so maybe you can answer my questions;
1. is it worth the $$$$ spend on a. membership and b. online reservation services
2. I git the reservation but absolutely no info on the guest, besides name and phone number. I would like to know more about the guests coming, how can I get their info ?
3. I keep CC's on file in case for damages, etc....if B&B got all that info, how can I post charge for damages ? Should I ask the guest for their CC again when checking in ?
4. Any do's and don'ts you would recommend?
Thanks