Morticia
Well-known member
- Joined
- May 22, 2008
- Messages
- 17,771
- Reaction score
- 685
I recommend this to everyone...try to book a vacation at a B&B. This goes right along with what JB is always posting about...your website has to answer guests' questions, the sooner the better.
I am looking at 2 places to stay that have almost identical names. They have similar layouts (both have a restaurant) and are not too far from each other. So, are the reviews for the right place? Who knows.
But, my biggest peeve is I cannot get my questions answered without calling them. When does the restaurant close for the season? As the menu state 'Summer hours' does that mean a new menu goes out later or, if not, when does 'summer' end for them?
One online booking engine (they both have them) does not let you go back to the original website without clicking the 'back' button. Clicking the home button gets an error message. So, I am in the middle of looking at avail, have a question and I'm stuck on this page and can't figure out how to go back. The questions I want answered is, should I book the room and dinner pkg or is the restaurant closed when I will be there?
One website looked like it was designed by a hotel chain and had very little info that I found useful. The other one is definitely home grown, which I don't mind, except I hate when all the text is in 'internet blue'.
Now I have to figure out what questions my website doesn't answer!
I am looking at 2 places to stay that have almost identical names. They have similar layouts (both have a restaurant) and are not too far from each other. So, are the reviews for the right place? Who knows.
But, my biggest peeve is I cannot get my questions answered without calling them. When does the restaurant close for the season? As the menu state 'Summer hours' does that mean a new menu goes out later or, if not, when does 'summer' end for them?
One online booking engine (they both have them) does not let you go back to the original website without clicking the 'back' button. Clicking the home button gets an error message. So, I am in the middle of looking at avail, have a question and I'm stuck on this page and can't figure out how to go back. The questions I want answered is, should I book the room and dinner pkg or is the restaurant closed when I will be there?
One website looked like it was designed by a hotel chain and had very little info that I found useful. The other one is definitely home grown, which I don't mind, except I hate when all the text is in 'internet blue'.
Now I have to figure out what questions my website doesn't answer!