Sometimes is is not what they see or not see it is that they are still not quiet comfortable providing all their details online.
In a thread last year - summer time I think - don't have time to hunt for it, this type of question was raised. After that discussion, we added 2 buttons - One "Book Now" and one "Check availability" they both go to my webervations page and asks them which dates they are interested - but some may be too intimated to look if you put both under one button.
A "Check availablity" does not really say that you can book it too....I think it stumps the viewer..
Going thru all iterations of what a guest might think:
- I want to reserve a room right now (Make a Reservation button or Book Now!)
- I want to see if anything is open when I want to come (Check Availability, View Calendar and Reserve)
- I want to look around and see what dates are open (Check Availability)
- I don't know what to do, tell me (Make a Reservation, Book Now, View Calendar and Reserve)
- I want to see if the room I want is open on the dates I want (Check Availability, View Calendar and Reserve)
I'm not sure what other words to use.
I'd love a randomness generator...'I'm open to any date or room, pick one for me.'
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