bbinnsitters
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- Sep 1, 2009
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On another thread (the coffee creamer one) someone mentioned that they will make a note on the guests card to have plenty of coffee creamer on hand if that guest ever returns. I thought it was a brilliant idea, but...
I was wondering how many of you keep personalized notes on guests. I always thought it would be a good idea (and I was planning on doing it when I opened my B&B), but I have never worked for anyone who actually does it and I realize now that it would take more of that precious time we don't have enough of to actually do it!
I thought it would be a good idea to write down what a guest had for breakfast so I would be sure not to duplicate if they ever came back...I am now understanding (from this forum) that some people go back becos of the breakfast and want the same thing! I have also worked for places that only have a few recipes that they are good at and thus make the same thing over and over again and don't care how many times someone comes back. Thank goodness that owner let me do whatever I wanted, and one person took me aside and told me they were glad not to get the same old thing!
Thoughts? on detailed notes on guests?
I was wondering how many of you keep personalized notes on guests. I always thought it would be a good idea (and I was planning on doing it when I opened my B&B), but I have never worked for anyone who actually does it and I realize now that it would take more of that precious time we don't have enough of to actually do it!
I thought it would be a good idea to write down what a guest had for breakfast so I would be sure not to duplicate if they ever came back...I am now understanding (from this forum) that some people go back becos of the breakfast and want the same thing! I have also worked for places that only have a few recipes that they are good at and thus make the same thing over and over again and don't care how many times someone comes back. Thank goodness that owner let me do whatever I wanted, and one person took me aside and told me they were glad not to get the same old thing!
Thoughts? on detailed notes on guests?