eric, if this is happening again and again, maybe you should try doing what red handed jill said she did. raise your rates then offer the discount to bring them down to just above the rate you want to be paid. if you are consistently getting those emails, then your 'audience' of potential guests is searching for a 'deal'. those who don't want to pay over a certain amount still won't be booking your rooms, that but those with a psychological need to 'get a better rate' will..
Let's see... I have three basic rooms, maybe I am pricing them wrong....
- Queen Bed with ensuite
- King Bed with shared bath
- Queen Bed with shared bath
Rooms type 2 and 3 share a bathroom between them.
My rack rates in CAD are $139/$149, $129/$139 and $109/$119. We offer a basic $10 off a night when you book two nights in a row. So essentially everyone is really paying $129/$139, $119/$129 and $99/$109. (It's $10 more on Fridays and Saturdays).
Room type 3 is the smallest room. There are two of these types... One is larger than the other, but the smaller one has a private Romeo & Juliet balcony. We charge $5 extra in the summer and $5 less in the winter for that room.
Room type 2 is exceptionally large. We have extra beds in each, one takes 3 and the other takes 4. They have a sitting area.
Room type 1 is our only en-suite.
Looking at some of my competitors... one has private bath for each room, but some are ensuite and some aren't. Prices are $135, $152, $135, $145 and $156. Another has only shared bath for $85-$105 but continental breakfast and more rooms to a bath than me. Another up the street is $145 a night tax in, that makes it really $122.97 and that's private bath. Another with shared bath is $97 to $87 a night. Another, with a good rep, but not as good a neighbourhood is $125 double bed, $145 king bed and finally $189 for ensuite. Another in the area is $140 with ensuite, $125 queen shared and $110 double shared.
See, it's not so easy to pick a price. (And I only compared B&Bs). My King rooms are exceptional in size.
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