prince charming
Member
- Joined
- Aug 15, 2009
- Messages
- 11
- Reaction score
- 0
i just got back to my little inn and a guest left a note on my counter with an updated breakfast time. they also said they will be checking out tomorrow morning instead of friday morning. two guests ... two rooms ... two hunderd bucks down the drain.
i have a one week cancellation policy. they are staying with a company that frequents the bed and breakfast regularly. do i charge them for the early check out? or suck it up. what do i say? advice is GREATLY appreciated.
i have a one week cancellation policy. they are staying with a company that frequents the bed and breakfast regularly. do i charge them for the early check out? or suck it up. what do i say? advice is GREATLY appreciated.