Facebook isn't just about your personal profile like Myspace is. You can create a group centered around your inn that prospective guests can join and get more information from. It doesn't take the place of your website but it is another means of advertising and allows you to target a vast pool of people.
There are also such things as groups and networks for your area or topics of interest that you can join. After joining those groups, you simply post your group for your inn to it either through the post section or the message board.
I'm not sure why people think this is time-consuming and exhaustive work. Doing all this will take an hour at the most and require very little to no upkeep..
There are also such things as groups and networks for your area or topics of interest that you can join. After joining those groups, you simply post your group for your inn to it either through the post section or the message board.
THIS is my problem with things like FB - it is like a pyramid scheme. If I post mt inn group, I am posting people who may not want to be posted. If I were to join a friends FB group it is my friend. I am not opting to join any other but if my friend posts the group...... Gee, I am part of it whether I want to be or not. Maybe that is why I have not joined any of the friends that have invited me so far - without even knowing that could be done. Wow, survival instincts kick in!
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Facebook actually allows for a high degree of targeting, meaning the people who see you are probably seeing you for a reason. It's very different from sites like MySpace where it's just a mash of clutter.
I like the whole social networking thing because I think it's where the Web is going. It's more about interacting with your customers where
they hang on the Web. It's getting harder to bring them to your site now that there are so many sites out there, so you have to go to them.
I did a bit more research on the Facebook application that BnB uses and I still like the idea. Here's the press release on it:
http://www.free-press-release.com/news/200810/1222871943.html
Basically, that application lets people who are interested in B&Bs, look for them right on the site. They may see an ad or hear about someone else's vacation or see the application on a friends profile, and then immediately do a search when it's in their mind.
I don't know of any hard statistics for how successful this is, but there are more than 500 Facebook groups for Bed and Breakfasts -- all with members and communities. That has to be worth something for an inn who's forward thinking enough to go in there and interact with people.
It's sort of like finding a forum where B&B lovers hang out and then going in to talk to them. Some of them are going to check you out.