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A hotel wouldn't refund...they used the room. I like Eric's compassionate touch though. Are your early departure policies clearly spelled out?
What did you end up doing? Curious minds....
 
Sorry I have not responded to what I ended up doing. I went ahead and charged them the full amount and told them they could come back and stay for free. I did tell them they needed to come back with in a month or so before busy season starts. I have not heard back from them yet. Hope everyone is doing well! Thanks for all the advice!
 
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