Proud Texan
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I'm trying to get my system together before going live in October and have been trying to work out a few bugs. Do any of you take up front deposits? I seem to be having trouble with this and can't get a straight answer from customer service.
I set my res system to take 100% of the 1st Night as a deposit with 100% of the Balance on Arrival. In theory, when someone makes a reservation shouldn't it be charging and deducting the first night, then reflect the balance on the confirmation?
My confirmations on my dummy reservations are all showing the full amount and nothing has been deducted. I will be using Authorize.net when I go live. Is it not removing the deposit because this isn't set up yet?
I set my res system to take 100% of the 1st Night as a deposit with 100% of the Balance on Arrival. In theory, when someone makes a reservation shouldn't it be charging and deducting the first night, then reflect the balance on the confirmation?
My confirmations on my dummy reservations are all showing the full amount and nothing has been deducted. I will be using Authorize.net when I go live. Is it not removing the deposit because this isn't set up yet?