How often you take the reservation and your PITA alert is going off? Well this how this story goes. We have a couple of locations. One of them is traditional B&B and the other self catering suites that come with kitchenettes. Our website is very specific what is included and provided at each property and when they book at self catering confirmation spells it out " no breakfast". Have this woman for 6 days - email after email before she arrived with lots of questions. Not sure she wants to extend her stay or not, may be her friend will come and visit her. Do we have room and how much - forgot to tell me for when. First morning calls me at 8:30 am - we are running here cooking breakfast - she went for a running and twisted her ankle - do we have elastic banged? May be my husband can drop everything and go to get one for her ( she is visiting her daughter in our area). Last night her wifi did not work- nobody else has a problem. Today -8:30 am I am cooking omelets she walks is ( she does not stay in this house) looking for a coffee. Hello Lady!!!!!! - you selected self catering location with no breakfast. Wanted to scream " coffee shop is across the street or make your own". But I just shut up and made her a cap. Four more days - what are the surprises waiting for me?
I think I will start " do not book" list.
I think I will start " do not book" list.