Alibi Ike
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- Aug 8, 2010
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Without getting into the whole story, we have long time repeat guests coming in tonight a week early. They have rescheduled because her mother died unexpectedly and they need to go home (we're 'on the way' from their vacation home to their house). I had a variety of rooms open but I decided to give her our best room at her 'usual' room price because this room is off the beaten path and she can avoid the other guests if she chooses to.
We discussed whether we would even charge them at all, but because they already had the rez for next week we went with the discounted price on the best room.
We discussed whether we would even charge them at all, but because they already had the rez for next week we went with the discounted price on the best room.