Just had a guest pull me aside and tell me he knocked a lamp over in his room, as he had a nightmare and fell out of bed.
He was apologetic. SHE stood there and said "It is really no big deal, just a chip, you can probably just glue it." I could tell he felt terrible. I said thank you for telling me, let's go have a look.
This is what I found. Glass is shattered on the floor, it is not "glueable"
She said "You can just put it on your insurance." I said, "Guests are responsible for things they damage." (which is also printed on the statement they just got at check out). She said "Don't you have insurance?" I said again "Guests are responsible for damages, just like anywhere you go, if you broke it you need to replace or repair it."
Here are a couple photos, I have no idea how much it will cost to replace this lamp. I also have no idea how much it will cost to repair this stained glass. So basically, if I have it repaired I have a room without a lamp til it is done. Not to mention stuffing around, as always!
Your advice on this, how much do you think this lamp is worth for a replacement value? I guarantee it is less than our deductable even if we did claim it, which I would not.
(I just found more damage on the lamp, see the third image) and another crack on the other side. This is not a LOWE's lamp, it is art deco from the early 1900's.
He was apologetic. SHE stood there and said "It is really no big deal, just a chip, you can probably just glue it." I could tell he felt terrible. I said thank you for telling me, let's go have a look.
This is what I found. Glass is shattered on the floor, it is not "glueable"
She said "You can just put it on your insurance." I said, "Guests are responsible for things they damage." (which is also printed on the statement they just got at check out). She said "Don't you have insurance?" I said again "Guests are responsible for damages, just like anywhere you go, if you broke it you need to replace or repair it."
Here are a couple photos, I have no idea how much it will cost to replace this lamp. I also have no idea how much it will cost to repair this stained glass. So basically, if I have it repaired I have a room without a lamp til it is done. Not to mention stuffing around, as always!
Your advice on this, how much do you think this lamp is worth for a replacement value? I guarantee it is less than our deductable even if we did claim it, which I would not.
(I just found more damage on the lamp, see the third image) and another crack on the other side. This is not a LOWE's lamp, it is art deco from the early 1900's.