Proud Texan
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I think another way to ask this question have you ever walked a mile in your guests shoes?
When we built our guest cottages, we assumed that we had thought of every detail, every amenity, every comfort that we could. This weekend I received a suggestion from one of our guests that we might put a simple night light in the bathroom as it is pitch black dark in the room at night. Duh! It never occurred to us. Our demographic usually does have to get up in the middle of the night.
This got me to thinking as to what other detail we might have missed.
We've had several discussions here in the forum about visiting other B&Bs to take notes, but have you ever "stayed" at your own B&B?
When we built our guest cottages, we assumed that we had thought of every detail, every amenity, every comfort that we could. This weekend I received a suggestion from one of our guests that we might put a simple night light in the bathroom as it is pitch black dark in the room at night. Duh! It never occurred to us. Our demographic usually does have to get up in the middle of the night.
This got me to thinking as to what other detail we might have missed.
We've had several discussions here in the forum about visiting other B&Bs to take notes, but have you ever "stayed" at your own B&B?