- Jul 7, 2017
- Reaction score
This is a first for me. At check-in, I swiped my guest's credit card for a 3-night stay. However, I realized when I went to reconcile the guest's reservation in Expedia, I had undercharged him by $40. The guest is still here; he checks out tomorrow. He's been a great guest. Should I just "eat" the $40?