- Apr 16, 2010
- Reaction score
I'm having a run of stupid problems/guests at the moment, normally they're spread apart, I rant about each and brush them aside but after 10 days of it they're getting me down.
- Australian couple turned up at 2pm yesterday and then didn't like it when they were told the rooms would be ready at 3, even though their confirmation said check-in was after 4.30 unless by prior arrangement
- English couple in for two nights, the kind that no matter what you do for them it's never enough.
- Two ladies left a huge stain on the white duvet cover which took me 3 washes to get out.
- couple in the room above us where up at 6am this morning stomping about
- two different people have complained that they thought we're right on the lake side, even though our website clearly shows we're not. That's only the 2nd & 3rd time this has happened in 8 years.
- I mucked up a booking yesterday, had them down as 3 people, it was 4