Mountain Inn
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- Nov 24, 2008
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Exactly! And we didn't charge for the extra friends...actually our licensure limits breakfast food service to paying overnight guests. So they thought they were entitled to extra breakfasts. The friends LOVED it!!!!! A lesson learned, for sure! And, yes, we wasted lots of food that day! There are only two of us and there was one employee helping that day. No way we could consume all we had prepared, plus our personal breakfasts are usually quite small. I think some guests merely see us like they do hotels and I try to remember that to protect my own sanity.Hold on, I'm even more annoyed the longer I think about this! They assumed that they could bring extra people for FREE, didn't they? Because they didn't eat the day before, that meant you still had all of that food on hand or you ate it yourself so they were just 'getting their money's worth'.Holy cow! They had the nerve to bring EXTRA people in and expect that because you 'didn't have to cook' the day before it was ok?The guests missing breakfast thread is timely. For the first time ever, on a recent weekend, we had guests who with no notice simply didn't show up for breakfast. We had 8 people total so that is plenty of food. Menu was posted as usual the day before, and four of the 8 were carryovers so had taken part in breakfast at our posted time...which we include in rez confirmations, on the menu board, and in our meet/greet/tours with every guest. Only ONE single solitary person showed up for breakfast, a new guest...and he seemed awkward trying to enjoy breakfast in a dining room set up for 8. He apologized that his wife would not be joining him for breakfast. Two of the couples although not related to each other were both in town for the same special event and had been at breakfast the day before. I don't mind a guest skipping breakfast (which has rarely happened in our 6 years) but it would really be helpful if we knew ahead of time. So we had lots of food ready, for ONE person! The next day, the no shows showed up with extra people from the special event, "Since we didn't have breakfast yesterday, we thought we could bring friends today to make up for it." The extras, non guests, were really happy to be here - they said the others had been telling them about our wonderful breakfasts. So we are adding the question, "Will you be joining us for breakfast each day you are here?"
We overcame any temptation to offer all the leftovers from the day before and the guests and their friends will never know that there was ever any issue with their noshows the day before. If it was a regular occurrence, we would probably handle it differently. One of the couples is a returning pair, so when and if they are guests again, we will remember and make certain to ask them each day! We were concerned that the one new guest to our bed and breakfast had such an awkward experience..
I'm trying really hard not to just explode!
We never serve leftovers (unless it is the fruit course) so it would be a LOT of waste for us if all of those folks didn't show up.
And, yes, as many say, 'It's paid for, what do you care if they ate it or you threw it out.' I just can't throw out good food.
Even Gomez said yesterday, 'It's almost like I made a quiche!' It was a fabulous french toast, but cooked to order so he just put everything back in the fridge. But, berries do NOT stay fresh for days on end so those will more than likely be in the trash tomorrow.
I give you credit for being gracious. I keep thinking of what I read once somewhere...that a gracious hostess/host never lets the guest be embarrassed. (Altho, there are times...)
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Oh, yeah, I'm more annoyed now.
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Morticia, on another totally unrelated subject, since you sew: You might like the way I make dust ruffles if you are not already doing it. I find that most commercially made dust ruffles are simply not acceptable...either too skimpy with yardage or fit poorly or hike up where they need to be down. I mount tiny brass rods (3 each bed, 2 sides and foot) on the inside of the wood bed rails. I make simple ruffles with deep hems and a rod pocket at top (like a valance). I usually use fabric widths at least twice the length of the distance to be covered for the sides and the foot, which makes for a generous ruffle that hangs well. Since each bed has three separate ruffles, each of which are long straight pieces, washing and ironing is a piece of cake! Oh, if I don't have extra sheets from which to make the ruffles in order to match to linens, I just choose a coordinating decorator fabric that helps to tie things together. Decorator fabrics hang wonderfully.