I guess my issue is that nothing was said when they checked in. By anyone. Had it been me, I would have had that off the bed so fast their heads would have spun. I would have apologized.
But, the way I see it now is if they come back to something completely differnt, and it WOULD be completely different, they would know someone had been in their room after they left. Without seeing them to explain why I feel ooky about that.
Tomorrow there will be all new bedding on their bed. If I have the chance to apologize tomorrow I will.
I just ordered all new bedding because I am pretyt sure this 'oil-based' stain is not coming out. It looke like someone just sprayed baby oil everywhere.
The housekeeper will be shown this and told in no uncertain terms that this is totally unacceptable. After 2 years she should know better. Even if all she had done today was FLIP the quilt over to the other side, that would have been more acceptable than to think NO ONE would see that huge stain.
Well, it's all moot now. The guests are back and I can't get in the room until tomorrow..
what kind of stain is it? huge and ugly, i guess? if that's the case and it's obviously distressing you and the guests are back, what's wrong with going to their room with another bedspread in hand ... offering to change it ... and apologizing at the same time ? i'm confused a bit ... did you see it when you checked them into the room? or did someone else check them in?
anyway, i've got no issue with an innkeeper doing this while i'm there or while i'm not but that is me ... i hope you go do it now.
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