How would you handle this .....

[ukmaineiac]

Smallest room booked for two people. Reservation specifies that Mom is staying by herself for the first night and her son (picking him up from camp) will join her the second night.
Not relevant, but she arrives two hours late. Relevant - she arrives with her husband.
..... Me - so who's leaving tomorrow?
BTW - they were fine with blueberry skin.

 

[Proud Texan]

I would ask.

 

[Samster]

I would clarify. Does the room have an additional bed for the camper? Do you have an extra person charge for that room? Could be the husband decided to come along at the last minute.

 

[Generic]

Smallest room booked for two people. Reservation specifies that Mom is staying by herself for the first night and her son (picking him up from camp) will join her the second night.
Not relevant, but she arrives two hours late. Relevant - she arrives with her husband.
..... Me - so who's leaving tomorrow?
BTW - they were fine with blueberry skin.

Extra bed?

 

[MTLLodge]

BTW - they were fine with blueberry skin.

Sometimes we have to look for the good in people!

 

[TinaC]

Or, because that is a two person room, Mr. & Mrs. Inn Goer, I will have to charge you extra for the third person.
Or Fire law says I cannot have three people in that sized room but I will gladly move you to a room that can accomodate three. That room costs $XXX.XX a night. Will you be staying two or three nights?

Welcome icon should say, Bye! lol

 

[Don Draper]

BTW - they were fine with blueberry skin.

Nice! Sometimes it really is all relative. Wishing you a week filled with wonderful, GRATEFUL people!

 

[JBloggs]

guests on a booking aren't always named, they may put only one name, even tho we ask for the second person. A kid at camp is probably just a floor sleeper in that guests mind.
I think we have a different mentality to the avg person since we do this day in and day out. We are more specific. People generally are not. If you accept kids, then I wouldn't worry about it til the son shows up. Then charge the extra person, even if he is on the floor sleeping under a towel. LOL