Highlands John
Well-known member
- Joined
- Apr 16, 2010
- Messages
- 2,070
- Reaction score
- 3
I get this a lot, do others?
People go into our website, through to our booking system, select a date and room, put in their name, phone number and email address but don't complete the deposit payment.
When I email to say we are holding the room, but we need the deposit payment, they write back and say sorry, we didn't realise we were booking the room.
Had one of these today. It's bizarre, why are they putting in all their personal details?
People go into our website, through to our booking system, select a date and room, put in their name, phone number and email address but don't complete the deposit payment.
When I email to say we are holding the room, but we need the deposit payment, they write back and say sorry, we didn't realise we were booking the room.
Had one of these today. It's bizarre, why are they putting in all their personal details?