wendydk
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- Jun 7, 2009
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Just got this email for an arrival tomorrow:
Hello,
I thought I made a reservation two weeks ago for this weekend. I never received any type of confirmation and this left me confused. So this a formal cancellation if there ever was a reservation. Your place looks wonderful and I would love to visit sometime but I had to make other arrangements. Thanks anyways.
All the best,
XXX XXXXX
************************************
Emailed him back saying:
************************************
Hello XXX
You did make a reservation on 6/6/2010, and a confirmation was sent to you at this email address, which I have a copy of. Our cancellation policy requires a 7-day notice, and you were required to check the box confirming that you understood our policies when you made the online reservation, and I have a copy of that as well. I will open the room back up for re-rental, but your deposit will be forfeited and your credit card will also be charged for the second night if the room is not re-rented.
Perhaps you can find a way to make it since you've already paid for one night?
****************************************
Not a very clever boy......thank goodness the new and improved me no longer gnashes her teeth and tears at her hair over this kind of stuff......
Hello,
I thought I made a reservation two weeks ago for this weekend. I never received any type of confirmation and this left me confused. So this a formal cancellation if there ever was a reservation. Your place looks wonderful and I would love to visit sometime but I had to make other arrangements. Thanks anyways.
All the best,
XXX XXXXX
************************************
Emailed him back saying:
************************************
Hello XXX
You did make a reservation on 6/6/2010, and a confirmation was sent to you at this email address, which I have a copy of. Our cancellation policy requires a 7-day notice, and you were required to check the box confirming that you understood our policies when you made the online reservation, and I have a copy of that as well. I will open the room back up for re-rental, but your deposit will be forfeited and your credit card will also be charged for the second night if the room is not re-rented.
Perhaps you can find a way to make it since you've already paid for one night?
****************************************
Not a very clever boy......thank goodness the new and improved me no longer gnashes her teeth and tears at her hair over this kind of stuff......