gillumhouse
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I know it's common practice to remove the air conditioners in the cooler months, but I don't really understand why. Why not leave them in all year?I have to agree with JB on this one. If you are charging the same price or more than a quality motel/hotel, the guests expect their room to be comfortable, no matter what time of the year it is. This could be a big reason why people choose to stay at a hotel rather than a B&Bs. If your rates are very low, then I think people are more understanding.You know, I realize people are paying for an experience, but good grief, open a window, read a book, go to a restaurant, cut the innkeeper some slack. (Remember, I'm the one who always ends up in places with no heat in the winter! And I have never written a bad review online as much as I may gripe here!)One room was squawking like wet hens, so I ended up giving them a lodging voucher to come again. Hopefully it will be sufficient damage control that they don't go trashing me with some online review..
And, yes, I've stayed in Savannah in a place where the heating/cooling unit was in the hallway and the windows didn't open and I was miserable. In January. When it was unexpectedly 80 degrees. I didn't trash the people or expect them to control the weather. Altho it would have been nice if the windows opened.
I do wish that guests would understand we don't control the weather. Not the rain, the snow, the sun, the heat, the freezing temps.
.You do control the weather, inside your inn, that is part of your job, absolutely. How strange to defend no a/c in hot temps and guests being miserable. People are paying to stay there, you must provide a comfortable experience. I totally disagree with what you said, why do you say 'trash the people' who is trashing, if a guest is uncomfortable it is our job to rectify this situation. If we have no a/c and the temps are in the 90's then we better start refunding their stay.Morticia said:You know, I realize people are paying for an experience, but good grief, open a window, read a book, go to a restaurant, cut the innkeeper some slack. (Remember, I'm the one who always ends up in places with no heat in the winter! And I have never written a bad review online as much as I may gripe here!)
And, yes, I've stayed in Savannah in a place where the heating/cooling unit was in the hallway and the windows didn't open and I was miserable. In January. When it was unexpectedly 80 degrees. I didn't trash the people or expect them to control the weather. Altho it would have been nice if the windows opened.
I do wish that guests would understand we don't control the weather. Not the rain, the snow, the sun, the heat, the freezing temps.
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I know it's common practice to remove the air conditioners in the cooler months, but I don't really understand why. Why not leave them in all year?
I'm fortunate that I live in an area where we don't need air conditioning, but if this same house (which is very old) were located in an area where we needed it, I would install the split systems.
I know these comments may sound harsh to some, but the reality is that it's not just your home, people pay to stay.
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Because this house is cold enough in winter without the upstairs windows open. The sides "fan out" to hold the window units in place. I muscle them in and out by myself - it is not easy, they are heavy, but they have been in since our first warm-up. Each room has control of the temp in that room - window A/C and electric baseboard heat. We have central downstairs.
You are fortunate to not experience the highs and lows we get. Winter of 93/94 was a strange one for here, they had recorded temps of -30 (not unusual in Chicago but it is here) and the normal winter we may have zero one or two nights a winter but it will be in the 30s or 40s in the afternoon. Normal here in Summer is 80s or low 90s and not a lot of humidity but we have had Summers of crushing heat and humidity. I agree with you and JB, if I am renting the room, I will do all in my power to make it comfortable. (Power outages, I cannot control.)