The only problem I can see with this is people book then cancel. Just like graduations weekends, had another local call and try to book all the rooms, and I was firm, as it NEVER eventuates to a whole house booking, it always falls through, they are desperate and want to HOLD rooms, is all they want to do. I won't be bitten by that again, ever!
So...btw here is something. A guest booked three rooms individ to get the $10 off discount on each room instead of once, I am thrilled with the new system as they can book all the rooms at once, in one fell swoop. This was an advantage, but the cheap sobs still try to get the discount on each room. They try to outsmart to get the discount. Of course it is the same address, name and credit card details. One instance I changed it and said this is a booking for the same person, same details, only one discount.
Well guess what? They cancelled. According to my "stick to your policies" mood I was in, I charged each reservation # the $10 cancellation fee. I COULD have charged them three x one night deposits, since it is next weekend, but DH said to NOT DO IT, just charge them the fee. He knew it would not end up good doing that. Which is course infuriates me, and i wonder why I have policies at all (saying this to myself).
I am fed up with these people dropping off like this all the time. Wish I were full so I could have the guts to be bolder, but I always bend...always..