Madeleine
Well-known member
- Joined
- Sep 29, 2011
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Just found a couple of Yelp reviews I didn't know were there. This in spite of Yelp sending me an email every week showing my 'stats' for the week. No mention of reviews being written.
So, just say it to my face. I recognize one of the reviewers. They LOVED their stay to my face. Online? 'Old rooms,' 'breakfast not that good.' We were ok, so I guess that counts.
People. Be brave. Say it in person. 'Hey, this breakfast isn't what we expected, can you bump it up a notch for the next few mornings?' (Altho, the breakfast we serve is what we post online. If you don't like what you see there, please stay somewhere else.)
So, just say it to my face. I recognize one of the reviewers. They LOVED their stay to my face. Online? 'Old rooms,' 'breakfast not that good.' We were ok, so I guess that counts.
People. Be brave. Say it in person. 'Hey, this breakfast isn't what we expected, can you bump it up a notch for the next few mornings?' (Altho, the breakfast we serve is what we post online. If you don't like what you see there, please stay somewhere else.)