- Apr 2, 2010
- Reaction score
I have had this three times today alone. We allow guests to leave cars in the car park after they have checked out and the quickest way to the car park is through our lounge. several guests are going about 5 one in a car 2 on the train. All three have asked can we keep our keys to get in later for our bags? Me "no because those rooms are let tonight and I need the keys" "but how will I get my bag?" feel like saying do you remember when you first came you rang the bell and i came to let you in? just ring the bell!!!!! Also how is it that people have no concept that the room will be let again tonight to someone else who won't want YOU walking about with the key to their room! Its the puzzled look on their faces when you say no I need them back for the next guest that baffles me!!!!