KathieB
New member
- Joined
- May 14, 2011
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I am new to the InnKeepeer business and am struggling with an issue. My web site says check-in is between 3-6PM. I have had guests ask to arrive later because of Fridaay traffic, etc. and I get that. However, on two separate occasions I have had guests arrive at 11pm, and just had an inquiry about arriving from out of state (again, a Friday) at 1am.
As this is a 2-bedroom inn, and I live here and I am "the staff" what to do? I don't want to turn away business, as I am still trying to build a business. Any ideas?
Thanks,
Kathie
The Log Cabin B&B
As this is a 2-bedroom inn, and I live here and I am "the staff" what to do? I don't want to turn away business, as I am still trying to build a business. Any ideas?
Thanks,
Kathie
The Log Cabin B&B