MooseTrax
Well-known member
- Joined
- Apr 27, 2009
- Messages
- 270
- Reaction score
- 0
received an online rez from a guest who has cancelled 5 of 8 reservations in 3 years. she has blocked other guests from booking their 'favorite' room only to cancel at the last minute. made my mind up next time she booked to tell her she had to wait until at least the week before to book as we cannot hold rooms not knowing if she will show up.
help me phrase this so it doesn't sound like i feel right now.
help me phrase this so it doesn't sound like i feel right now.