Madeleine
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We do a few packages every year that involve other entities. If the other entity cancels the event, we refund the guest for the ticket price. If the guest opts to not do the event, then that is their lookout (unless they tell me in advance that they absolutely don't want that part of the package). I tried today to offer guests an option because it is pouring buckets and what their tickets are for is completely outside. I gave them 3 different options but they turned down all of them. I feel we're off the hook for any kind of refund but there is a grumbling from DH feeling we should do something.
We don't make any money on the tickets, but we do have to buy them in advance.
I think you have all the pertinent details. What would you do?
We don't make any money on the tickets, but we do have to buy them in advance.
I think you have all the pertinent details. What would you do?