Morticia
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- May 22, 2008
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I have been getting this sort of confusion lately from callers. Others may not call, they may just move on, so I need help with the phrasing. We rarely have 2 night mins but it says on my booking engine: If you wish to book a single night on a weekend that is designated as a '2-night minimum', please call us.
You don't actually know it is a 2-night min until you try to book a single night and you can't. But I think guests are reading that and thinking 'all weekends are 2 nights'.
So, should I remove that altogether? The reason it is there is that I may be able to allow a single night if they call and I can move someone else. Or, convince them to take a different room.
You don't actually know it is a 2-night min until you try to book a single night and you can't. But I think guests are reading that and thinking 'all weekends are 2 nights'.
So, should I remove that altogether? The reason it is there is that I may be able to allow a single night if they call and I can move someone else. Or, convince them to take a different room.