Quantcast

new system?

INNspiring.com | Innkeeper Forum & Innkeeping Resources

Help Support INNspiring.com | Innkeeper Forum & Innkeeping Resources:

ceecee

Member
Joined
Jul 3, 2010
Messages
22
Reaction score
0
Hi All,
We currently use Rezovation. Has been ok for past 6 yrs, but suddenly charged $90 per mo. More than double. Appears we fall in a hole, less than 9 rooms, more than 4.
So where do we go from here? Any thoughts? We cannot and do not want to pay that. Along with authorize.net and the bank fee! We would have to refuse cc or raise rates.
Anyone using something for 7 rooms that is working?
 

ceecee

Member
Joined
Jul 3, 2010
Messages
22
Reaction score
0
BTW, no notice of fee increase and demanding contract to be signed in 2 weeks.
 

EmptyNest

Well-known member
Joined
May 22, 2008
Messages
8,741
Reaction score
1
There has been alot of chat here about Reservation Key. Do a search and you will find all sorts of information. Lots of folks switching to it because of great customer support!
 

egoodell

Well-known member
Joined
Jun 1, 2008
Messages
3,023
Reaction score
0
BTW, no notice of fee increase and demanding contract to be signed in 2 weeks..
I wonder if they are pulling this increase because they are axing the beta version of Webervations. The increase seems timely as they try and force them from Weber to Reso
RIki
 

Arks

Well-known member
Joined
May 22, 2010
Messages
6,113
Reaction score
132
We usually abbreviate it "ResKey". Search for that term (search box in the upper right corner of the screen) and you'll find lots of recommendations and discussions on it.
 

muirford

Administrator
Staff member
Administrator
Moderator
Joined
May 22, 2008
Messages
2,493
Reaction score
12
We are six rooms and switched to ResKey from Webervations 2.0, which is being shut down on Thursday. I am not surprised about how they are handling price increases - they announced that Web 2.0 would be shut down in January, then made absolutely no additional contact with any of us subscribers until last week about what to do next. This from the company that finds a way to send me at least one weekly email about inn-of-the-month, diamond collection, etc. If I hadn't been convinced by the price, I was certainly convinced by the customer service (from ResKey) and lack of it (from BandB.com).
Don't get me wrong, I'm still working through the kinks on ResKey - mostly because of my own ingrained habits from using Web for 8 years. But I hope to be much happier in the long run for making that switch. When BandB.com touts having a big company behind their products, I can say for sure that I saw no evidence of better support because of it.
 

Proud Texan

Well-known member
Joined
May 30, 2008
Messages
2,685
Reaction score
0
We switched from Webervations to ReservationKey (using Authorize.net) and couldn't be happier. Our online reservations have dramatically increased even though we charge for a full night when they make their reservation.
What sucked was that when we dropped Webervations, we lost some of our perks on Bed and Breakfast.com and had to upgrade our level to get them back. I'm just not enamoured with their reservation system.
 

JBloggs

Moderator
Moderator
Joined
Oct 7, 2008
Messages
17,743
Reaction score
0
We switched from Webervations to ReservationKey (using Authorize.net) and couldn't be happier. Our online reservations have dramatically increased even though we charge for a full night when they make their reservation.
What sucked was that when we dropped Webervations, we lost some of our perks on Bed and Breakfast.com and had to upgrade our level to get them back. I'm just not enamoured with their reservation system..
Proud Texan said:
We switched from Webervations to ReservationKey (using Authorize.net) and couldn't be happier. Our online reservations have dramatically increased even though we charge for a full night when they make their reservation.
What sucked was that when we dropped Webervations, we lost some of our perks on Bed and Breakfast.com and had to upgrade our level to get them back. I'm just not enamoured with their reservation system.
Fought to not renew BandB.com and now I get postcards, emails, letters...all within a couple weeks of not-renewing, and specifically telling them why. They are your best friend when you don't pay for them...DOH!
Hasta la vista baby...I went back to test the waters, but am fairly certain NADA from them, other than people demanding to use the gc's, which they do whether you are on there or not.
 

Generic

Well-known member
Joined
Feb 24, 2011
Messages
7,518
Reaction score
35
We switched from Webervations to ReservationKey (using Authorize.net) and couldn't be happier. Our online reservations have dramatically increased even though we charge for a full night when they make their reservation.
What sucked was that when we dropped Webervations, we lost some of our perks on Bed and Breakfast.com and had to upgrade our level to get them back. I'm just not enamoured with their reservation system..
Proud Texan said:
We switched from Webervations to ReservationKey (using Authorize.net) and couldn't be happier. Our online reservations have dramatically increased even though we charge for a full night when they make their reservation.
What sucked was that when we dropped Webervations, we lost some of our perks on Bed and Breakfast.com and had to upgrade our level to get them back. I'm just not enamoured with their reservation system.
Fought to not renew BandB.com and now I get postcards, emails, letters...all within a couple weeks of not-renewing, and specifically telling them why. They are your best friend when you don't pay for them...DOH!
Hasta la vista baby...I went back to test the waters, but am fairly certain NADA from them, other than people demanding to use the gc's, which they do whether you are on there or not.
.
Joey Bloggs said:
Fought to not renew BandB.com and now I get postcards, emails, letters...all within a couple weeks of not-renewing, and specifically telling them why. They are your best friend when you don't pay for them...DOH!
Hasta la vista baby...I went back to test the waters, but am fairly certain NADA from them, other than people demanding to use the gc's, which they do whether you are on there or not.
There is that infamous innkeeper who instead of cashing in the GC from BB.com collected them all and tried to use them at other B&Bs. I always wondered if she declared the income and paid the taxes on them....
 

swirt

Forum founder. Former Owner.
Joined
May 17, 2008
Messages
3,210
Reaction score
0
dang.. that is quite expensive. I pay 10 bucks for 8 rooms with roomsy.com lol
.
Jaeyun, Please follow the forum rules as it pertains to vendors. You have to operate in plain view and not try to misrepresent yourself as an innkeeper. This will be your only warning.

 
Top