staying at a hotel out of town for two nights i came back to my room late last nite and this note had been slipped under the door
(no b&b's in the area that i could find)
'dear guest
i want to start by apologizing for the issues we have had with our hot water boiler in this building. our engineering department believed the issue was solved on friday. this afternoon we had new issues arise with the boiler.
we will not have not water in this building this evening. we are hopeful the issue will be solved tomorrow. if you should need to use a shower tomorrow morning, we are reserving a room in our other building tat will be available to use. it will be cleaned after each use by our housekeeping department.
we will be giving every room that has been affected a $50. refund for tonight you will see it reflected on your bill at check out.
again we apologize for the inconvenience and are working very hard to solve the issue as soon as possible.
sincerely,'
so .... just thought i'd share how they addressed the situation. at the b&b i ran, we sometimes had hot water issues and there was not another building to send people to. interesting.
it is 8 am and no hot water. i really don't want to go over to another building and room with all my stuff to shower but i might. because i'd like to wash of course.
(no b&b's in the area that i could find)
'dear guest
i want to start by apologizing for the issues we have had with our hot water boiler in this building. our engineering department believed the issue was solved on friday. this afternoon we had new issues arise with the boiler.
we will not have not water in this building this evening. we are hopeful the issue will be solved tomorrow. if you should need to use a shower tomorrow morning, we are reserving a room in our other building tat will be available to use. it will be cleaned after each use by our housekeeping department.
we will be giving every room that has been affected a $50. refund for tonight you will see it reflected on your bill at check out.
again we apologize for the inconvenience and are working very hard to solve the issue as soon as possible.
sincerely,'
so .... just thought i'd share how they addressed the situation. at the b&b i ran, we sometimes had hot water issues and there was not another building to send people to. interesting.
it is 8 am and no hot water. i really don't want to go over to another building and room with all my stuff to shower but i might. because i'd like to wash of course.