Morticia
Well-known member
- Joined
- May 22, 2008
- Messages
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OK, we've had a couple of cancellations/no shows who left us holding the bag because their credit cards were no good, so now I'm obsessive about cc info and looking closely at it. (Sorry, that means I'm going to bring it up again.)
We got 2 reservations last night with the same email address, 2 different names for the rooms (not unusual), but the same name for the cc info, with 2 different cc #'s. Would you think the person just didn't want the deposit for 2 rooms going on the same cc or would you think they were just making up the numbers? We don't take deposits so no way for me to know if the cards are actually good or not.
I am also emailing everyone whose cc info has expired prior to their arrival date and they're not really good about responding until I call them.
We got 2 reservations last night with the same email address, 2 different names for the rooms (not unusual), but the same name for the cc info, with 2 different cc #'s. Would you think the person just didn't want the deposit for 2 rooms going on the same cc or would you think they were just making up the numbers? We don't take deposits so no way for me to know if the cards are actually good or not.
I am also emailing everyone whose cc info has expired prior to their arrival date and they're not really good about responding until I call them.