My name has the same misconception - "May we speak to Ms. Shivi"... oh noes, its Mr. Shivi!!
Actually we have the same "WTF" moment quite often esp wrt toilet paper rolls. 5 gone in 2 days or 7 out in 3! & the same goes for liquid hand soap sometimes. 250 ML emptied in 1 day!!
The only explanation i can think of is visitors using the toilet paper roll to spread it on the seat before using it. Likewise, i feel some of our guests have been using the liquid hand soap for bathing! [They came out of shower smelling quite "disinfected" LoL]
I provided a water purifier in the guest's lounge kicthen area . I provide guests with complimentary mineral water bottles for the 1st night & direct them to the filter water for refilling [which in any case is 1000 times safer than mineral water bottles
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You may have to consider ignoring the $1 amount. Leave it upto the guests to pay on their own or charge to their bill, although the latter may not go down well with many.
We have an honor bar, too. Generally works well, but sometimes no money & items gone..Always amazes me...
We stayed at a spot once that had little clipboards. Your name went on the top at checkin & then you put "tally marks" next to whatever you took (they had snacks, drinks) & you paid on checkout. Tho, you still need them to be honest about the tally marks...
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Paradise said:
We have an honor bar, too. Generally works well, but sometimes no money & items gone..Always amazes me...
We stayed at a spot once that had little clipboards. Your name went on the top at checkin & then you put "tally marks" next to whatever you took (they had snacks, drinks) & you paid on checkout. Tho, you still need them to be honest about the tally marks...
This whole thing is why I think I'd rather just raise the prices $5 and be done with the whole thing. Yes, some guests will take way more than what we budget for, but some guests take nothing at all so I think we end up to the good at the end of the year. Money-wise as well as satisfied-guest-wise.
We stayed at a place that left a bottle of wine out for the guests and a plate of cookies. We had a glass of wine and a cookie. The next night there was nothing. They only do it on arrival. And no new guests arrived on our second night. So, we happily looked forward to sitting on the deck with a glass of wine and...nothing. Too far to go to town to buy a bottle of wine, so there we were. We had a coke instead. Not quite the same thing.
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I am with you on this one. I don't want to nickel and dime people for a bottle of water or soda, candy, cookies etc. We charged enough to cover our costs and provided it all for free. Very few abused it.
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Everyone does things their own way but for me it's just simpler to put the water in the room and have done with it. It's always appreciated and almost always used. It's back down to that personal thing again ... when I go to bed there are three things I NEED to know are there - water, tissues and someway for me to know what time it is, so those are three things that my guests get too.
Worrying about who has paid, who probably intends to pay at the of the visit and should therefore have the water replaced, who didn't pay .... and is it because they are cheap, forgot or simply didn't have enough respect to bother ???? That's one extra layer of angst I choose not to deal with.
It's also swings and roundabouts. I don't put out cookies etc in the evening. It's just one more thing that has to get done, involves time, possible waste and as AI said, disappointment if it's NOT there, but I do have plenty of other "stuff" that guests can help themselves to.
I guess the bottom line is that my time has become one of my most valuable "assets" so I pick and choose my battles.
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