Joey Camb
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- Apr 2, 2010
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This is one of my constant bug bears!!! if you have a special need of any kind you should make any and all reservations for accommodation yourself. Had a group checking in 6 rooms every single one of them has a special need but when the girl booking them in rang I asked did anyone have a special requirement - Nope she said they are all fine.
Room 1 - registered disabled this is first floor and he could barely make it (ie 1 flight of stairs)
Room 2 - 1 of the men has a heart condition
Room 8 - Sleeps with a breathing machine and has a bad ledg.
Room 9 - bad knee as has just had it replaced.
room 10 - Registered disabled walks very badly
room 12 - the wife is on crutches.
So as you can see I do not exagerate! trouble is they are all a bit grumpy as they are Buffalos and their HQ which is in Harrogate has accommodation in which they were supposed to be staying but were booked out and told we are only a short walk away. We arn't we are a good 20 minute walk. there are 2 B&Bs virtually accross the road from their HQ and I know for a fact one has rooms tonight.
My point is why do these people with special needs let anyone book on their behalf? or book online. Had a couple stay yesterday who said oh we stay regularly in York and they always put us in the rafters. Did you tell them you would prefer to be lower down? no? well they will assume you like that room and will continue to put you in there especially if you have stayed 2 or 3 times in it without comment!
I would never trust my accommodation booking even to my DH never mind a stranger why do people do this?????
Room 1 - registered disabled this is first floor and he could barely make it (ie 1 flight of stairs)
Room 2 - 1 of the men has a heart condition
Room 8 - Sleeps with a breathing machine and has a bad ledg.
Room 9 - bad knee as has just had it replaced.
room 10 - Registered disabled walks very badly
room 12 - the wife is on crutches.
So as you can see I do not exagerate! trouble is they are all a bit grumpy as they are Buffalos and their HQ which is in Harrogate has accommodation in which they were supposed to be staying but were booked out and told we are only a short walk away. We arn't we are a good 20 minute walk. there are 2 B&Bs virtually accross the road from their HQ and I know for a fact one has rooms tonight.
My point is why do these people with special needs let anyone book on their behalf? or book online. Had a couple stay yesterday who said oh we stay regularly in York and they always put us in the rafters. Did you tell them you would prefer to be lower down? no? well they will assume you like that room and will continue to put you in there especially if you have stayed 2 or 3 times in it without comment!
I would never trust my accommodation booking even to my DH never mind a stranger why do people do this?????