Problems with RK in accessing guest info?

Bed & Breakfast / Short Term Rental Host Forum

Help Support Bed & Breakfast / Short Term Rental Host Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.

Morticia

Well-known member
Joined
May 22, 2008
Messages
17,771
Reaction score
685
Trying to update some guest data in RezKey and I cannot open any guest files. I did 2 of them and then poof! no more access. I tried to make a reservation for a guest whose info I know is in the DB and nothing happened when I hit 'search.' I logged out and back in.
Anyone else having problems looking at your guest info?
Solution to problem: you cannot have 2 guest records open at once. If one is open you have to close it before opening another.
 
Glad you figured it out. Just by luck, I've never encountered it. Would have been a hard one to figure out. Noted for future use!
 
Back
Top