Tom
Well-known member
- Joined
- Oct 11, 2009
- Messages
- 927
- Reaction score
- 66
The question has arisen in the executive suite here: almost 3 years ago we issued a check to refund a $150 deposit on a cancellation made within our full refund date window. It was never cashed. I got a call today saying they found the old check asking if it was okay to try to cash it now. Should we 1) reissue a check, 2) no check, but give a one-year rain-check voucher for a stay here, or 3) just say too late, no go.