Reissue check?

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Tom

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The question has arisen in the executive suite here: almost 3 years ago we issued a check to refund a $150 deposit on a cancellation made within our full refund date window. It was never cashed. I got a call today saying they found the old check asking if it was okay to try to cash it now. Should we 1) reissue a check, 2) no check, but give a one-year rain-check voucher for a stay here, or 3) just say too late, no go.
 
It is it still an outstanding liability on your books?
I would be tempted to say "you can try" and then (maybe) add, "but if it gets rejected, there is no recourse."
 
It is it still an outstanding liability on your books?
I would be tempted to say "you can try" and then (maybe) add, "but if it gets rejected, there is no recourse.".
OnTheShore said:
It is it still an outstanding liability on your books?
I would be tempted to say "you can try" and then (maybe) add, "but if it gets rejected, there is no recourse."
I like this. But, if it falls, id ask them to send the check back and you'll issue another.
I'm the mother of a kid who never turned in the checks for her lunch and ate free for a year. I was mortified. I'm obviously also a person who does not closely monitor her check book.
I'd want the guests be happy. I know what it's like to make a mistake like that.
We just had a guest whose dad died and she did not cash the refund check for 4 months.
 
The old cheque is stale, no bank should be allowed to cash it. (There is an exception for government cheques.)
I would reissue it. You want the liability off of your books.
 
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